Award-Winning Outplacement Program in MalaysiaRetrenchment wasn't your choice. How it's handled can be.
We guide your affected employees to access their entitled benefits, reskill in high-demand AI skills, and walk into the job market truly prepared for their next role, at zero cost to your company.
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The hidden costs of an unguided exit
How a retrenchment is handled follows your company long after the last day.
Four risks every HR leader carries alone:
Brand fallout
In the age of LinkedIn and Glassdoor, one poorly-handled exit can undo years of employer branding, and quietly poison future hiring.
Survivor syndrome
The people who stay are watching closely. How leavers are treated shapes the trust, morale and loyalty of everyone who remains.
Your team becomes the complaints department
For weeks, HR fields the anger, the tears, and the endless questions about benefits and paperwork, all while running the exercise itself.
Compliance & ESG risk
Your people gave you their best years. A soft landing is simply right. Increasingly, it is also a visible duty-of-care story your stakeholders expect.
Elite outplacement, without the price tag
We believe people should be treated well, in good days and bad. Most companies genuinely want to do more for their affected staff, but are often held back by the very cost pressures driving the exercise. We built this programme so that doing the right thing is never limited by budget.
Traditional Outplacement
typical market rate, per affected employee, billed to your company
- Generic resume and coaching sessions
- Fixed term, limited scope
- Cost scales with every affected employee
- No recognised certification for staff
DMC Career Transition Program
Zero cost to your company, regardless of headcount
- Delivered through approved government training pathways
- Complete job readiness (Resume, LinkedIn & Interview prep)
- Industry-recognised AI certifications (MBOT & SEGi College)
- EIS and MYFutureJobs application guidance included
- End-to-end delivery, with minimal lift for your HR team
Your award-winning career transition partner
DMC (Digital Marketing Consultancy Sdn Bhd) is an award-winning, PERKESO Certified Training Provider specialising in AI & digital transformation. We support companies going through restructuring, retrenchment, or closure: while HR team manages the internal exercise, we take care of your affected people, guiding them to secure their entitled EIS benefits, upskilling them in high-demand AI skills, and preparing them for the job market, so your employees are well looked after and your employer brand stays protected.
In 2023, PERKESO named DMC the winner of the MyFutureJobs Talent Empowerment Award (Private Training Provider), recognition for the work we care most about: putting Malaysians back into meaningful work.
Certified Training ProviderPenyedia Latihan PERKESO
Talent Empowerment AwardPrivate Training Provider · Winner 2023
Professionals trained in AI & digital marketing across corporate, public, and retrenchment programs
As a certified training provider, trusted by leading Malaysian and multinational employers
One turnkey program, from retrenchment notice to certification, with minimal lift for your HR team
A complete career transition program
for your affected employees
Three pillars, delivered end-to-end by our team, so your people leave equipped, supported, and ready for what's next.
Resume, LinkedIn & Interview Readiness
A practical pre-exit masterclass. We equip affected staff with immediate resume strategies, LinkedIn profile optimisation, interview skills coaching, and guided MYFutureJobs registration for PERKESO's national job-matching support.
Benefits Application Guidance
A dedicated briefing that helps affected employees understand their retrenchment benefits, followed by end-to-end guidance to navigate their PERKESO EIS applications smoothly, securing the monthly financial support and training approvals they're entitled to.
AI & Digital Upskilling
5-day technical courses certified by MBOT & SEGi College, focused entirely on ready-to-employ AI skills that modern employers are actively hiring for. Past participants consistently tell our trainers that these skills and certifications helped them stand out and get hired faster.
Our 4-Phase Outplacement Roadmap
Designed and delivered end to end by DMC, so your people are never left to figure things out alone. From the day notices go out to the day they are retrained and back in the workforce, every step is handled with care.
The Transition Briefing
- When
- Within 1 week of the retrenchment notice
- What we deliver
- A calm, clear briefing that outlines the exact support roadmap ahead: understanding retrenchment benefits under the Employment Insurance System (EIS), and what to expect from the upcoming masterclass, benefits application guidance and AI training, so every employee understands the protection and support they will be getting throughout their retrenchment journey.
The Pre-Exit Masterclass
- When
- 1 week before the final day of employment
- What we deliver
- A full-day, hands-on masterclass: resume strategy, LinkedIn optimisation, interview preparation, guided MYFutureJobs registration for PERKESO job matching, and EIS application guidance for every employee, with drafts prepared and ready for submission in Phase 3.
Benefits Application Guidance
- When
- 1st day post-exit
- What we deliver
- A live submission walkthrough: we remind everyone to submit on time, troubleshoot for anyone who gets stuck, and follow up directly with PERKESO's EIS officers to resolve any issue that arises during the application process.
AI & Digital Upskilling Training
- When
- 3rd day post-exit (upon PERKESO approval)
- What we deliver
- Affected staff begin their certified track (AI Digital Strategies) to achieve formal SEGi or MBOT AI certifications and fast-track their return to the workforce.
This timeline is our recommended flow, not a fixed rule. We always start by understanding your company's own planning, then adapt each phase to give both your company and your affected employees the best possible experience.
We carry the load and take the heat. At absolutely
zero cost.
During a retrenchment, your HR team shouldn't have to carry the emotional weight of being the complaints department, the counselling hotline and the career transition desk all at once. While your team manages internal exit formalities such as clearances and packages, we step in to shoulder the rest.
From the first briefing, we redirect your departing staff's focus toward their future. By equipping them with immediate upskilling pathways, career guidance, and government benefit support, we turn a difficult exit into a supported new beginning. Your people leave feeling valued, secure, and grateful for the landing pad your company has provided.
DMC handles
- Employee briefing sessions
- Benefits application guidance, end to end
- Full training delivery & materials
- Scheduling & coordination
- Employee questions, follow-ups & hand-holding
Your company handles
- An introduction to your affected staff
- Internal exit matters: clearances, packages & handovers
- That's it. We take it from there
Retrenchment doesn't have to mean a bitter ending. It can mean a new beginning that ends in gratitude.
A structured career-transition program helps your people regroup, reskill, and move on with confidence, at no cost to you.
Your company protected.
Your people prepared.
For your affected staff
- In-demand AI & digital skill sets employers are hiring for right now
- Job-search ready: optimised resume and LinkedIn, a networking plan, and interview confidence
- Renewed confidence with recognised AI certifications
- A supported path to their next role, not a cold goodbye
For your company
- A protected employer brand through a visibly dignified exit
- Stronger morale among the people who stay
- A tangible duty-of-care & ESG story for stakeholders
- HR time back to focus on what matters
- Absolutely zero cost to your company
Frequently asked questions
How can this be zero cost to your company?
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As a PERKESO Certified Training Provider, DMC utilises approved government funding structures to support corporate restructuring exercises. By integrating our comprehensive career transition support into approved training pathways, we absorb the operational delivery costs. Your departing staff receive elite career support and industry-recognised certifications, while your company incurs zero out-of-pocket expenses.
Is this an outplacement service?+
Yes. Internationally this is known as outplacement: support an employer provides to departing employees during a workforce reduction. We call ours a Career Transition Program because that's what it feels like from your employees' side: benefits guidance, reskilling and job-market preparation, rather than just an exit process. Same discipline, delivered the Malaysian way.
Which of your employees are eligible for EIS benefits?
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Generally, your employees who are losing their jobs through retrenchment, VSS or MSS (not resignation or dismissal for misconduct), who are Malaysian citizens or permanent residents, aged 18 to below 60, with at least 12 months of EIS contributions in the last 24 months. Eligibility and benefits are always subject to PERKESO's review. Importantly, applications must be made within 60 days of the last day of employment, which is exactly why early engagement matters. And participation is always each employee's own voluntary choice; we guide and support, never oblige.
When should you engage us?
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Ideally, before notices go out, so the transition briefing can be announced together with the news. It changes the entire tone of the exercise. But any stage works: if notices are already out and your employees are still serving their final days, we simply begin from where you are. And even after their last working day, within the first month or so, we can still step in and guide your affected employees to secure their funded benefits in time. It is never too late to do right by your people.
Is this confidential?+
Completely. We regularly work with companies before any public announcement. Planning conversations, headcounts and timelines stay strictly between us, and we never reference client engagements publicly without written permission.
How do you handle data privacy (PDPA)?+
Carefully. Delivering the program means handling your employees' personal data: the contact, identification and employment details needed for briefings, training enrolment and coordination. We collect it with each employee's consent, use it solely to deliver the program, and share it only with PERKESO and the certification bodies as the official process requires, never for marketing or resale. Everything is governed by our PDPA-compliant Privacy Policy.
How much work is this for your HR team?
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Almost none. That's the point. You introduce us to your affected staff and let them know about the support your company has arranged with DMC. The briefing and training can run at your premises or fully online. We handle the sessions, the guidance, the training, the scheduling, and the hundreds of individual questions in between.
Is DMC part of PERKESO or the government?
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No. DMC (Digital Marketing Consultancy Sdn Bhd) is a private company certified by PERKESO as a training provider under the Employment Insurance System (Sistem Insurans Pekerjaan). We help your employees navigate the official process, but all approvals and benefit decisions rest with PERKESO. The official EIS portal is eis.perkeso.gov.my.
Let's give your people a soft landing.
One confidential conversation is all it takes to see whether this fits your situation. No commitments, no cost.
Prefer email? cy@dmctraininghub.com · WhatsApp: +6014-313 1919